Click to expand each heading in order to find the answers to any questions you might have.
*NOTE: Please be advised that the Trustee and her staff are prohibited from providing legal advice. For legal inquiries, please consult with an attorney.
Q: Where can I send documents to the Trustee? A: You can send documents to the Trustee via the contact information below.
Mailing address: Nancy Curry Chapter 13 Trustee
1000 Wilshire Blvd., Suite 870
Los Angeles, CA 90017
Email: inquiries@trusteecurry.com
FAX: (213) 689-3055
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Q: When sending documents, what do I need to include?
A: You MUST include your name AND Bankruptcy case number. You may refer to the copy of your Chapter 13 petition or contact our office if you do not know your case number.
*NOTE: Please do not staple the documents when sending them to the Trustee's office.
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Q: Why can't I send my documents to the address in Memphis, Tennessee?
A: The address in Memphis, Tennessee is strictly for Bankruptcy plan payments only. The Trustee is not located in Tennessee, therefore, any documentation sent there will not be reviewed by the Trustee or her staff.
Q: Is there anything I need to include with my bankruptcy plan payment?
A: You need to make sure your name and bankruptcy case number is written clearly ON your payment, otherwise it will cause a delay in the processing of your payment. Without your name or case number on your payment, the Trustee's office will not be able to identify the payment and it will be returned to you.
Here is an example of how bankruptcy plan payments should be made out:
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Q: Where can I send my mortgage payment?
A: ALL mortgage payments should be made out to the lender and sent directly to the lender. Mortgage payments sent to the Trustee's office will be returned and you may be late with your mortgage payment.
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Q: What happens if I make the payment out incorrectly or forget to include my case number or last name?
A: The payment may be returned to you and will be considered delinquent.
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Q: I accidentally mailed my mortgage payment to the Trustee's office! What should I do?
A: First, contact your bank and determine whether or not the payment has been deposited. If the payment has not been deposited, simply place a stop payment on the check, then contact the Trustee's office immediately in writing only via FAX, letter, or Email and indicate the following:
- Your name
- Case number
- Check number & amount
- Reason why the payment was cancelled (ie. payment was supposed to have been sent to the mortgage lender).
If the payment has already been deposited, contact the Trustee's office and send a statement in writing either via FAX, letter, or email and provide the following: your case number, name, and reason why the funds should be returned. A refund will be issued to you shortly thereafter upon receiving the statement in writing. Our contact information can be found here.
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Q: Can I make my payments in person or mail them to the Trustee's office in Los Angeles?
A: No. Funds are not accepted at the Trustee’s office. If you mail payments to the Trustee's office in Los Angeles, they will be voided and returned to you, and your case may be considered delinquent.
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Q: Can I make my plan payments online?
A: Yes, you can make your plan payments online via TFS BillPay. Please click here for more information.
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Q: Can I change the due date for my plan payments?
A: No, you cannot change the due date for your plan payments.
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Q: I will not be able to pay my plan payment this month. What should I do?
A: Call your attorney immediately. The Trustee cannot make any payment arrangements.
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Q: I’m late with my plan payments. Can I make them up at the end?
A: No. The Trustee does not make payment arrangements and the Trustee does not have the authority to change your confirmed plan. Contact your attorney if you are not able to make your plan payments as they come due. Only a court order will change the plan to repay your debts.
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Q: I’m late with my plan payments. Can I make a payment arrangement with the Trustee?
A: No. The Trustee does not make payment arrangements.
Q: What is the difference between "secured" and "unsecured" claim?
A: A secured claim is a claim against the debtor where the creditor has the right to take and hold/sell certain property of the debtor that satisfies some or all of the amount of the claim. An unsecured claim is a claim or debt for which a creditor has no specific assurance of payment, such as a mortgage or lien; a debt for which credit was given based specifically on the creditor's assessment of the debtor's future ability to pay.
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Q: How do I know if I am a creditor?
A: You are a "creditor" if you are the person or institution to whom a debtor owes money or claims that a debtor owes you money. You are also a "creditor" if you have received a notice from the court about a particular bankruptcy case whereby the debtor has listed you as someone to whom the debtor owes money or may owe money.
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Q: I am a creditor. Where can I get a Proof of Claim?
Q: I am no longer the creditor in a Chapter 13 case. What can I do to stop receiving notices/Trustee payments?
A: If you filed a Proof of Claim with the Court, you are required to file a Transfer of Claim. If you did not file a Proof of Claim, please consult with your attorney and send our office a formal statement in writing on a formal letterhead, indicating the following:
- Who you are
- Why you are no longer the creditor (ie. account transferred or service-released)
The written statement should be sent to our office via regular mail only at:
Nancy Curry Chapter 13 Trustee
1000 Wilshire Blvd., Suite 870
Los Angeles, CA 90017
The Trustee is strictly prohibited from ceasing Trustee payments without formal notification in writing. Therefore, it is imperative that our office is notified immediately in writing if a debtor's account has been service-released/transferred.
Q: Where can I find my Bankruptcy case number?
A: You can find your Bankruptcy case number on all documentation sent from the Bankruptcy court and the Trustee. The case number is written in the following format: "2:19-bk-12345." If you do not have access to your case number, please feel free to contact the Trustee's office:
Phone: (213) 689-3014
Email: inquiries@trusteecurry.com
Please be prepared to provide your name and Social Security Number.
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Q: I am a debtor and I have moved/am planning to move. Is there anything I need to do?
A: Yes, either you or your attorney needs to file a Notice of Change of Address. For more information, please view the "General Bankruptcy Forms" section of this FAQ.
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Q: How do I find out the balance I have left to pay?
A: Balance requests may only be made by debtors and must be done so in writing via FAX, email, or regular letter. A report will be mailed to you at your address of record.
Please be advised that any pay off figure from the Trustee is an estimate. It will not include any filed claims of which the Trustee is not aware of and it will not include any interest that may accrue. You may find our contact information here.
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Q: I need to buy a new car/house. Can I do so?
A: Court permission is required to sell or refinance any of your property, including your residence, other real estate, and/or to purchase/lease a new vehicle. If you proceed without permission from the Court, your case may be dismissed. For more information, please consult with your attorney or review the terms in your Order Confirming Chapter 13 Plan.
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Q: Can I get an accounting report?
A: You can view your accounting report online by registering with the National Data Center here.
You may also send a written request via FAX, email or letter. Please be sure to include your name and bankruptcy case number. If you do not know your case number, please include your social security number. Our contact information can be found here.
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Q: Can I view the status of my bankruptcy case online?
A: Yes, you may sign up for a free account at the National Data Center here: http://www.ndc.org. For more information, please contact the National Data Center directly.
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Q: I forgot/lost my username and/or password to the National Data Center's website. Can you help me?
A: Unfortunately, we cannot assist with re-setting any debtor's login information. Please contact the NDC here for technical assistance: (866) 938-3639. They are open Mon - Fri, 9am to 5pm PST.
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Q: I don’t have an attorney, but I think I need one. Can you suggest an attorney?
A: The Trustee is not permitted to recommend specific attorneys. You may contact the California State Bar Association and request a list of attorneys who are certified to practice consumer bankruptcy law. Phone number: (213) 765-1000.
Q: I am a creditor and I want to file a claim. Where do I get the form?
A: A blank “Proof of Claim” form is available from the Clerk of the Court at www.cacb.uscourts.gov.
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Q: I am a debtor and I need to let the Trustee know that my address has changed. How can I do so?
A: You can complete a Notice of Change of Address and your attorney will file it with the Central District of California Bankruptcy Court. If you do not have an attorney, you may complete the form and mail the original to our office here:
Nancy Curry Chapter 13 Trustee
1000 Wilshire Blvd., Suite 870
Los Angeles, CA 90017
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Q: I am an attorney and need to notify the Trustee that my mailing address has changed. Where can I obtain the form?
Q: When sending my tax refund, what information do I need to include?
A: You MUST include your name AND Bankruptcy case number. You should also indicate on the payment that it is a tax refund (see the image below).
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Q: How much of my refund do I need to send?
A: Please consult your attorney or refer to your copy of the Order Cofirming Chapter 13 plan.
Q: I received a Trustee’s Motion to Dismiss (TMD) for my case due to delinquency. What does that mean?
A: You are behind in making your plan payments to the Trustee and the motion asks the court to dismiss your case. You have 14 days from the date the TMD was mailed to file an objection with the Court.
If you do not file a formal objection, your case will be dismissed. You will no longer have the protection of the bankruptcy court and your creditors will be free to seek repayment of the debts you owe them. Contact your attorney as soon as you receive a TMD.
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Q: I mailed the full amount of the delinquency on the “action date.” Will my case still be dismissed?
A: Yes.
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Q: I received a Trustee's Motion to Dismiss (TMD) for my case due to feasibility. What does this mean?
A: This means that while you may (or may not) be making your bankruptcy plan payments, the balance of your plan will not payout prior to the end of your plan. For further questions, please consult with your attorney.
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Q: I received a Trustee's Motion to Dismiss (TMD) for my case due to "tax returns." What does this mean?
A: You are required to submit copies of your tax returns to the Trustee each year that you are in bankruptcy. Failure to do so may result in a TMD being issued due to tax returns not submitted to our office. Click here for information on submitting your tax returns to our office.
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Q: I received a Trustee's Motion to Dismiss (TMD) for my case, but I am current on my bankruptcy plan payments and have submitted all of my tax returns, what can I do?
A: You need to consult with your attorney. The Trustee and her staff are prohibited from providing debtors with legal advice.
